Content
Recipients
Creadefy uses a three-level structure to keep large issuance operations organized: Programmes (Events or Courses) contain Groups, and Groups contain Recipients. You manage all of this from the Issue hub in your dashboard. For a small batch you can skip Groups — for conferences, cohorts, or company-wide programmes, this structure keeps everything manageable.
Issue hub
The Issue section is where you create and manage programmes, add recipients, and issue credentials. Filter by All, Events, or Courses. For how to create each type, categories, form fields, and what shows on verification, see Events & Courses.
Adding Recipients
Manual Entry
Add recipients one at a time directly from the dashboard. Best for small batches, one-off issuance, or when correcting a single entry after a bulk import.
CSV Import
Upload a structured CSV file to add hundreds of recipients at once. Ideal for large cohorts, event attendees, course graduates, and employee recognition programmes.
Groups
Groups live inside a programme and let you segment recipients into named subsets. Create them before adding recipients so you can assign people during CSV import or manual entry. Groups are optional for small batches but essential for large programmes — for example, Speakers, Volunteers, Batch A, or Cohort 12.
- Create groups before adding recipients so you can assign during import.
- One recipient can belong to multiple groups.
- Issue credentials to an entire group in a single action — no individual selection needed.
- Groups are visible in the dashboard for quick filtering and status tracking.
CSV Format
Your CSV must include at minimum a name and email column. Add any additional columns that correspond to the dynamic fields defined in your template (e.g. course, score, date).
name,email,course,score,date
Asha Sharma,[email protected],Data Science,92,2025-06-15
Rohan Patel,[email protected],Web Development,88,2025-06-15
Priya Nair,[email protected],UX Design,95,2025-06-15Use UTF-8 encoding to avoid character issues with accented names or non-Latin scripts.
Column headers must exactly match the field names defined in your template.
Each row represents one recipient and produces one unique credential.
Rows with missing required fields (name or email) are skipped with a validation warning.
You can re-upload the same CSV after correcting errors without duplicating existing recipients.
Tip: Download the CSV template from your programme's recipient page to get a pre-formatted file with the correct column headers for your template's dynamic fields.