Terms of Service

These Terms govern your use of Creadefy. By using the product, you agree to them.

Last updated: December 14, 2025

1. Who we are

Creadefy is a credential management and verification platform. We help organizations design templates, issue digital credentials (certificates/badges), and allow third parties to verify them.

2. Agreement to these Terms

By accessing or using Creadefy, you agree to these Terms. If you are using Creadefy on behalf of an organization, you confirm you have authority to bind that organization.

3. Accounts and security

You are responsible for keeping your account secure. Do not share your login credentials. You are responsible for all activity that happens under your account.

If you suspect unauthorized access, contact us immediately.

4. Acceptable use

You agree not to misuse the Service. For example, you must not:

  • Attempt to gain unauthorized access to other accounts or systems.
  • Upload malware or content that is illegal or infringes rights.
  • Abuse rate limits, scrape private data, or disrupt our infrastructure.
  • Use the Service to issue fraudulent or misleading credentials.

5. Billing and subscriptions

Some parts of Creadefy may require a paid plan. If you purchase a subscription, you agree to pay the applicable fees and taxes.

We may change pricing over time. If changes apply to you, we will provide reasonable notice.

6. Your content and feedback

You retain ownership of the content you upload to Creadefy. You grant us a limited license to host, process, and display it only as needed to operate the Service.

If you send us feedback or suggestions, you agree we may use them to improve Creadefy without any obligation to you.

7. Third-party services

Creadefy may rely on third-party services (for example, email or storage providers). We are not responsible for third-party services outside our control.

8. Disclaimers and limitation of liability

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Creadefy will not be liable for indirect, incidental, special, consequential, or punitive damages.

9. Changes to the Service or Terms

We may update the Service and these Terms from time to time. If changes are material, we will provide reasonable notice. Continued use after changes means you accept the updated Terms.

10. Termination

You may stop using Creadefy at any time. We may suspend or terminate access if you violate these Terms or if we need to protect the Service.

11. Contact

If you have questions about these Terms, contact us.

Creadefy Support

Email: mails@creadefy(dot)com

Need help?

If you have a question about billing, an issue with verification, or want to report a bug, use the links below.