Documentation
Learn how to create templates, manage recipients, issue certificates and badges, and verify credentials with confidence.
Built for
Fast issuance
Generate in bulk, email or download.
Designed for
Beautiful templates
Clean layouts that match your brand.
Trusted via
Verification
Public verification pages with clear status.
Getting started
Creadefy is built around three simple concepts: templates, recipients, and issuance.
Quick start checklist
- Create an account / sign in.
- If you're issuing as an organization, create an organization. If you're an individual, skip this.
- Create a template (certificate or badge).
- Create an event to organize issuance.
- Create groups to segment recipients (for example: “Batch A”, “VIP”, or “Cohort 12”).
- Add recipients (manual entry or CSV import).
- Issue credentials (generate).
- Manage credentials (track, resend, revoke/reissue, and download).
Tip: Keep your template text readable on mobile. Use strong contrast and generous spacing.
Templates
Templates define how your credential looks. They hold the background, typography, layout, and dynamic fields.
What to include
- Recipient name and achievement title.
- Issuer name (your organization) and event name.
- Issue date (and optional expiration date, if applicable).
- Verification link or QR for instant validation.
Good design defaults
- Use 1–2 fonts max and keep hierarchy clear.
- Leave safe margins around the edges for printing.
- Keep the verification area uncluttered and easy to scan.
Recipients
Recipients are the people who receive certificates or badges. You can add them one by one or import in bulk.
CSV import example
Keep it simple: name, email, and any custom fields your template needs.
name,email,course,score
Asha Sharma,asha@example.com,Data Science,92
Rohan Patel,rohan@example.com,Web Development,88
Tip: Use groups when you want to issue to segments (for example: “Batch A”, “VIP”, or “Cohort 12”).
Issuing certificates & badges
Issuance is the workflow where you generate credentials from a template for one or many recipients. Creadefy generates credentials as high-quality images.
Typical workflow
- Select a template.
- Select one or more recipients (or a group).
- Generate credentials.
- Optionally send emails in bulk.
- Optionally download in bulk (ZIP) for offline distribution.
Bulk email
Generate first, then email later. This keeps issuance fast and predictable.
Bulk download
Download a ZIP with files and a CSV manifest for tracking.
Verification
Every issued credential includes a verification page. It’s designed to be clear for employers, institutions, and third parties.
What a verifier sees
- Credential status (valid / revoked).
- Recipient name and issuing organization.
- A preview of the credential file.
- Credential ID for audit trails and reference.
Verification link format
/verify/<credentialId>Verified organization (blue tick)
Verified organizations show a blue tick on verification pages. This helps verifiers quickly trust the issuer identity.
Eligibility
- You must be on a paid plan (Pro or Enterprise).
- You must have an organization profile created in Creadefy.
- You must submit documents for manual review.
What you need to submit
Submit official documentation that proves (1) the organization is legitimate, and (2) you have ownership or involvement.
- Legitimacy: certificate of incorporation, business registration, GST/tax registration, trademark certificate, or an equivalent government-issued document.
- Ownership / involvement: a company email address, appointment letter, employee/contractor ID, or a letter on official letterhead confirming your role.
How to apply
- Upgrade to a paid plan (if you’re on Free).
- Apply from your organization page (recommended).
- If you can’t, email us from the contact page and attach your documents. Include your organization name + website/domain.
- We review and follow up if we need more details.
Note: A blue tick verifies issuer identity. It is not an endorsement of a specific course, event, or credential.
Revoking & reissuing
If a credential was issued incorrectly (wrong name, wrong event, duplicates), you can revoke it. Revoked credentials should not pass verification.
Best practices
- Revoke as soon as you detect an error.
- Reissue with corrected recipient data and updated template if needed.
- Communicate clearly with recipients when you reissue.
Plans & limits
Creadefy plans are based on monthly issuance volume. Limits are enforced before generation so your dashboard stays fast.
At a glance
- Free plan includes a monthly quota for certificates and badges.
- Pro plans increase your monthly quota as you scale.
- Enterprise is custom and best for high-volume issuers.
FAQ
Still stuck?
Tell us what you’re trying to do and we’ll help you unblock.